Last updated: September 17, 2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words with capitalized initial letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party.
- Application refers to Goodword, the software provided by the Company.
- Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to RelateAI Inc., 1887 Whitney Mesa Drive #9955 – Henderson NV, 89014.
- Country refers to: Nevada, United States.
- Device means any device that can access the Service such as a computer, cellphone, or tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Application.
- Service Provider means any third party who processes data on behalf of the Company.
- Third-party Social Media Service refers to platforms allowing Users to log in or create an account to use the Service.
- Usage Data refers to data collected automatically from the use of the Service.
- You means the individual or entity accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may collect personally identifiable information, including but not limited to:
- Email address
- First name and last name
- Phone number (used for account authentication and security verification, including one-time passcodes)
- Usage Data
- Information from your Google account when you connect Google services
Use of Phone Numbers for SMS Messaging
Phone numbers provided for login, account verification, or other SMS communications will only be used for that purpose. We do not sell, share, rent, or otherwise disclose mobile numbers or SMS opt-in data to third parties or affiliates for marketing or promotional use. Your mobile number will never be shared outside of what is necessary to deliver authentication and account-related messages.
Usage Data
We collect data automatically when using the Service. This includes:
- IP address
- Browser type/version
- Pages visited and time spent
- Device identifiers
- Mobile device information (type, ID, OS, browser)
Information from Third-Party Social Media Services
You may log in or create an account through services such as:
- Google
- Facebook
- Instagram
- Twitter
- LinkedIn
We may collect associated Personal Data like your name, email, and contact list. By doing so, you give the Company permission to use, share, and store this data in accordance with this policy.
Use of Your Personal Data
The Company may use Personal Data to:
- Provide and maintain the Service
- Manage Your Account
- Fulfill contracts and purchases
- Contact You via various communication channels
- Send promotional content unless opted out
- Manage Your support requests
- Conduct business transfers or evaluations
- Improve services through analytics
Sharing Your Personal Data
We may share Your information:
- With Service Providers for analytics or communication
- During Business Transfers such as mergers or sales
- With Affiliates under this policy
- With Business Partners offering promotions or services
- With other users in public areas or on social media
- With Your consent for other purposes
Google Calendar Data
When you choose to connect your Google Calendar to Goodword, we may access following information:
- Calendar events (title, description, date, time, location)
- Calendar lists and settings
- Attendee information
- Event reminders and notifications
What Calendar Data We Access and Why
- Event information (e.g., titles, attendees, times, and descriptions) to help you manage your professional relationships, provide reminders, and suggest relevant follow-ups.
- Availability data (e.g., free/busy times) to assist with scheduling and coordination.
We access this information solely to provide the features you have opted into within Goodword.
How We Use Google Calendar Data:
- We access this information solely to provide calendar-related features within Goodword
- To sync your events and help you manage your schedule
- To provide reminders and notifications as configured by you
- To enable calendar-based functionality you have explicitly requested
We DO NOT use Google Calendar data for:
- Targeted advertising
- Selling to data brokers or third parties
- Training AI models unrelated to your direct service
- Any purpose other than providing the Goodword service functionality
How We Use Your InformationThe Company may use Personal Data to:
- Provide and maintain our Service
- Notify you about changes to our Service
- Allow you to participate in interactive features
- Provide customer support
- Gather analysis to improve our Service
- Monitor Service usage
- Detect and prevent technical issues
- Provide news and offers with your consent
Data Security and Protection Mechanisms
We implement comprehensive security measures to protect your sensitive data, including:Technical Safeguards
- Encryption at Rest: All personal data stored in our databases is encrypted using industry-standard AES-256 encryption
- Encryption in Transit: All data transmitted between your device and our servers is protected using TLS 1.3 or higher protocols
- Secure Infrastructure: Our services are hosted on secure cloud infrastructure with SOC 2 Type II compliance
- Access Controls: Multi-factor authentication (MFA) is required for all administrative access to systems containing user data
Operational Safeguards
- Limited Access: Access to personal data is restricted to authorized personnel only on a need-to-know basis
- Employee Training: All employees undergo annual security and privacy training
- Background Checks: Personnel with access to sensitive data undergo background verification
- Audit Logging: All access to personal data is logged and regularly reviewed
Google User Data Specific Protections
- OAuth 2.0 Implementation: We use secure OAuth 2.0 flows for Google authentication
- Minimal Scope Access: We only request the minimum necessary Google permissions
- Token Security: OAuth tokens are encrypted and stored securely, with automatic rotation
- Isolated Storage: Google user data is logically separated from other data in our systems
- Regular Security Audits: We conduct quarterly security reviews of our Google integration
Incident Response
- 24-Hour Notification: In case of a data breach, affected users will be notified within 24 hours
- Incident Response Team: Dedicated team trained to handle security incidents
- Regular Backups: Daily encrypted backups with point-in-time recovery capabilities
Retention of Calendar Data
We only retain calendar information for as long as necessary to provide the Service. Some event details may be cached temporarily to improve performance. If you disconnect your Google Calendar, Goodword will no longer be able to access your calendar, and any associated data stored by Goodword will be removed in line with our general data retention practices.
Retention Periods:
- Personal Data: We retain your personal information only for as long as necessary to provide you with our services and as described in this privacy policy
- Google Calendar Data: Calendar information is cached temporarily (maximum 7 days) to improve performance
- Usage Data: Retained for 90 days for analytics and security purposes
- Account Data: Retained for the duration of your account plus 30 days after deletion request
Sharing of Calendar Data
We do not sell or share your Google Calendar data with third parties for marketing or promotional purposes. Calendar data is only shared with trusted Service Providers (e.g., cloud hosting providers) to operate the Service, or when required by law.
User Control Over Calendar Permissions
You are always in control of your calendar connection. You may:
- Disconnect your Google Calendar at any time through your account settings in Goodword.
- Revoke Goodword’s access to your calendar directly through your Google Account Permissions.
Once disconnected or revoked, Goodword will no longer be able to access your calendar, and any stored data will be handled in accordance with this Privacy Policy.
Retention of Your Personal Data
We retain Personal Data only as long as needed for the stated purposes and to comply with legal obligations. Usage Data may be kept longer when necessary for security or service improvements.
Transfer of Your Personal Data
Your data may be transferred and maintained outside Your jurisdiction. By providing it, You consent to the transfer. We ensure it is protected in accordance with this policy.
Delete Your Personal Data
You may request deletion or update of Your Personal Data. This can be done through account settings or by contacting Us. We may retain certain data to fulfill legal obligations.
Data Deletion:
- You may request deletion of your Personal Data at any time through your account settings or by contacting us at feedback@goodword.com
- Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law
- Google Calendar data is immediately removed when you disconnect your Google account
- We maintain a data deletion log for compliance purpose
Your Rights:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
Disclosure of Your Personal Data
Sharing Your Personal DataWe may share Your information only in the following situations:With Service ProvidersWe share data with trusted service providers who assist us in operating our service:
- Cloud hosting providers (for data storage)
- Analytics services (aggregated data only)
- Customer support tools
- Payment processors (for premium features)
All service providers are contractually obligated to protect your data and use it only for the purposes we specify.Business TransactionsIn mergers or sales, Your data may be transferred with appropriate confidentiality agreements.
Business Transactions
In mergers or sales, Your data may be transferred.
Law Enforcement
We may disclose data if required by law or public authority.
Other Legal Requirements
We may disclose data to:
- Comply with legal obligations
- Defend Company rights or property
- Prevent or investigate wrongdoing
- Protect users or the public
- Avoid legal liability
Legal RequirementsWe may disclose data if required by:
- Court order or legal processe
- Government or regulatory authorities
- To protect the rights and safety of Goodword and our users
- To prevent fraud or security issues
Google Calendar Specific RightsYou are always in control of your calendar connection. You may:
Once disconnected or revoked, Goodword will immediately cease access to your Google Calendar, and any cached calendar data will be deleted within 24 hours.International Data TransfersYour data may be transferred and maintained on computers located outside your state, province, country, or governmental jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by regulatory authorities
- Ensuring recipients maintain adequate data protection standards
Security of Your Personal Data
We use commercially acceptable means to protect Your data but cannot guarantee 100% security due to the nature of online transmission.
Children’s Privacy
Our Service does not target individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we discover that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers immediately.Third-Party LinksOur Service may contain links to third-party websites. We are not responsible for the privacy practices of other sites. We encourage you to review their privacy policies before providing any personal information.Updates to This Privacy PolicyWe may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date at the top
- Sending you an email notification for material changes
- Displaying a notice within the Service
You are advised to review this Privacy Policy periodically for any changes.Compliance and CertificationsGoodword is committed to compliance with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Google API Services User Data Policy
- OAuth 2.0 Security Best Practices
Links to Other Websites
We are not responsible for privacy practices on third-party websites. We encourage reviewing their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy. Updates will be posted here with the revised “Last updated” date. You may be notified via email or Service notice.
Contact Us
If you have any questions about this Privacy Policy or our data practices:
For Google-specific data concerns, you may also contact us at: feedback@goodword.com
