Welcome to Goodword! We respect your privacy and are committed to protecting your personal information. This Privacy Notice explains how Goodword operated by RelateAI Inc. (“Goodword,” “we,” “our,” “us”) collect, use, disclose, and safeguard your information when you use our platform and our websites (collectively, our “Services”).
Please read this Privacy Notice carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Notice. If you do not agree with our policies, please do not access or use our Service.
Goodword collects certain Personal Information, meaning any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or device.
We may collect personal information that you voluntarily provide to us when you:
This information may include:
If you apply for a job with Goodword, this information may also include employment and education information and demographic data. With your consent, we may also collect additional relevant information from third party sources, such as background checks.
When you access or use our Service, we automatically collect certain information, including:
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. These technologies help us analyze trends, administer the Service, track users’ movements around the Service, and store certain information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use. Currently, our Site does not respond to DNT signals.
We use the information we collect for various purposes, including to:
If you apply to a job with Goodword, we may also use your Personal Information to communicate with you, assess suitability for roles, verify your information with third party resources such as background checks, maintain appropriate employment and recruiting records, and improve our recruitment processes. With your consent, we may retain your information to consider you for other suitable positions that may become available.
We may also aggregate or de-identify Personal Information for our internal business purposes. This Privacy Notice does not apply to aggregated or de-identified data.
We collect and process your information for the following purposes and relying on the following legal bases:
| Purpose | Description | Legal Basis |
|---|---|---|
| Providing, improving, and securing our websites | We process your information to operate, administer, and improve the user experience and content of our websites, and to verify and investigate activity | Our legitimate interest in providing a safe, useful, and high-quality website to our customers and prospective customers |
| Sending communications | We process your Personal Data to send you marketing information, product recommendations and other non-transactional communications (e.g., marketing newsletters, SMS or push notifications, information about our products or events) about us and our partners | Our legitimate interest in conducting direct marketing or where you have provided your prior consent (please see Section 10 below to learn how you can control the processing of your Personal Data by Goodword for marketing purposes) |
| Handling contact and user support requests | We process your Personal Data, if you fill out a “Contact Me” web form or request user support, or if you contact us by other means including but not limited to via phone | Necessary for the performance of a contract or our legitimate interest in fulfilling your requests and communicating with you |
| Providing our services | We process your Personal Data to perform our contract with you for the provision of our services and to satisfy our obligations under the applicable terms of use | Necessary for the performance of a contract or our legitimate interest to provide and administer our services |
| Developing and optimizing the performance of the services | We process your Personal Data to develop, optimize, and improve the performance of the services | Legitimate interest to develop services and ensure that the services are performing in line with customer expectations; if special categories of Personal Data are processed, where the Personal Data is manifestly made public by the data subject |
| Providing personalized interactions and account service | We process your information to customize our interactions with you | Necessary for the performance of a contract or our legitimate interest in the management of customer and user accounts |
| Preparing internal reports and business modeling | We process your information for internal reporting and business modeling purposes (e.g., forecasting, revenue, capacity planning, product strategy) | Our legitimate interest in the management of our business operations |
| Maintaining our security | We process your information for the purposes of maintaining our own security, including investigating, detecting and preventing suspicious activity, fraud and cybercrime that may affect Goodword or its Services | Our legitimate interest in promoting the safety and security of Goodword generally and to protect our rights and the rights of others |
| Managing payments | If you have provided financial information to us, we verify that information and collect payments to the extent that doing so is necessary to complete a transaction and perform our contract with you | Necessary for the performance of a contract |
| Complying with legal obligations | We process your information when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of information to protect our rights | Legal obligation or our legitimate interest in protecting against misuse or abuse of our websites or services, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes, responding to lawful requests, or for auditing purposes |
When you choose to connect your Google Calendar to Goodword, we may access the following information:
We access this information solely to provide the features you have opted into within Goodword.
We retain Google user data — including Google Calendar data and any profile information you provide when you connect Google services — only for as long as necessary to provide the features you have opted into within Goodword, or as required to meet our legal obligations. When the applicable retention period expires, or when the data is no longer needed for these purposes, we delete or anonymize it.
We do not sell or share your Google Calendar data with third parties for marketing or promotional purposes. Calendar data is only shared with trusted Service Providers (e.g., cloud hosting providers) to operate the Service, or when required by law.
You are always in control of your calendar connection. You may:
Once disconnected or revoked, Goodword will no longer be able to access your calendar, and any stored data will be handled in accordance with this Privacy Notice.
Goodword’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We implement appropriate technical and organizational measures to protect the security of your Personal Information. Please be aware, however, that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
We may retain your information as long as necessary to provide you with the Services or as long as required to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms & Conditions, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-identified information after your account has been closed.
Depending on your location, you may have certain rights regarding your Personal Information, including:
To exercise these rights, please contact us using the information provided in the “Contact Us” section below. We may need to verify your identity and place of residence before completing your rights request. We do not control data that other Members have copied out of our Services.
If you would like to exercise your right to deletion, you can:
If you request that we delete your account or content, we begin the deletion process within 30 days. It may take up to 90 days to delete your information after we begin the account deletion process or receive a content deletion request. Removing the data from backups and disaster recovery may require an additional 90 days. We may need to retain certain data due to legal obligations or other reasons listed in the section above on Data Security and Retention.
Our Service is not intended for children. We do not knowingly collect Personal Information from individuals under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us so we can take appropriate action.
Depending on which of our Services you use, your information may be transferred to and processed in the United States or other countries, regardless of where you reside. These countries may have data protection laws that differ from those in your country.
By using our Service, you consent to the transfer of your information to countries outside your country of residence. We ensure that the recipient of your information offers an adequate level of protection and security, for instance by entering into the appropriate agreements and, if required, Standard Contractual Clauses or an alternative mechanism for the transfer of data as approved by applicable regulators or legislators.
We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Notice periodically.
If you have any questions about this Privacy Notice or our privacy practices, please contact us at privacy@goodword.com or Goodword Headquarters, 1887 Whitney Mesa Dr #9955, Henderson, NV 89014.
If you are a resident of the United States, you may have additional rights under the privacy laws or your state. Several state laws, including the California Consumer Privacy Act, require businesses to disclose whether they sell or share Personal Data, and to allow consumers to opt out of that sale or sharing. Goodword does not sell or share Personal Data in exchange for payment. However, to the extent permitted by applicable law we may provide Personal Data of individuals who visit our Websites or otherwise provide their Personal Data for marketing purposes to third party partners, such as advertising partners, analytics providers, and social networks, who assist us in advertising our products and services to you. This may be considered a data “sale” or “sharing” as those terms are defined under the CCPA and other applicable US privacy laws. If your state’s privacy laws provide you the right to opt out of this sale or sharing, you can do so by contacting us using the information below.
We may also allow third parties to collect Personal Data from our sites or services if those third parties are authorized service providers who have agreed to our contractual limitations as to their retention, use, and disclosure of such Personal Data, or if you use Goodword sites or services to interact with third parties or direct us to disclose your information to third parties.
To our knowledge, Goodword does not collect, sell, or share Personal Information of minors under 18 years of age. If you are a California resident under the age of 18 and have registered for an account with us, please contact us to delete your account and remove content or information that you have posted to our website(s). For more detail on how our deletion process works, please see the section above on Your Privacy Rights.
California law requires that we detail the categories of Personal Data (data that can be used to identify a particular individual) that we disclose for certain “business purposes,” such as to service providers that assist us with providing, improving, and securing our services, and to such other entities as described in this Privacy Notice. We disclose the following categories of Personal Data for our business purposes:
